Planner and calendar used for scheduling appointments
Online Booking System Kenya

Online Booking System for Kenyan Businesses

Stop juggling calls and WhatsApp messages. Online Creatives Kenya builds booking systems for hotels, salons, clinics and service businesses: customers pick a slot, pay a deposit by M-Pesa and get an instant confirmation while you see everything in one calendar.

  • Real-time availability, no double bookings
  • Deposits with M-Pesa STK Push
  • Automatic confirmations and reminders
Hotel bookingAppointmentsM-Pesa depositsMobile-first
What You Get

A booking system that runs your calendar

Everything customers need to book, and everything you need to stay organised.

Live availability

Customers see only open slots or rooms, updated instantly.

M-Pesa deposits

Request deposits or full payment so bookings are secured.

Learn more

Reminders and confirmations

Automatic emails, and optional WhatsApp or SMS, to reduce no-shows.

Staff and resource calendars

Different staff, rooms or services, each with their own hours.

Admin dashboard and reports

Manage bookings, block dates and see revenue at a glance.

Mobile-first booking

A smooth experience on phones, where most bookings happen.

Use Cases

Booking for your kind of business

Room availability, rates and deposits

We built a rooms manager for a Nairobi hotel with room types, rate rules, availability calendars and booking confirmations. Guests book directly on your site, so you save commission.

  • Room types and seasonal rates
  • Direct booking with M-Pesa deposit
  • Calendar view for reception
Hotels and guest houses online booking system in Kenya

Stylists, services and time slots

A portal built for a salon handles services, stylists and appointment slots, so clients book at any hour and your team knows the day ahead.

  • Service and stylist selection
  • Slot length per service
  • Reminders to cut no-shows
Salons and spas online booking system in Kenya

Appointments that respect your schedule

Consultation and appointment booking with buffers, working hours and secure client details, perfect for clinics, lawyers and coaches.

  • Working hours and buffers
  • Online or in-person options
  • Client notes and history
Clinics and consultants online booking system in Kenya
How It Works

From click to confirmed booking

Four quick steps for your customer.

1

Pick a service

Customers choose the service, room or staff member.

2

Choose a date and time

They see live availability and pick a slot.

3

Pay a deposit

M-Pesa STK Push secures the booking.

4

Get confirmation

Instant email and reminders before the visit.

Our Process

Built around how you work

We map your workflow first, then build and test.

  1. Team discussing requirements for a software project
    01
    Week 1

    Workflow mapping

    Services, staff, rooms, hours, rules and payment needs.

    RulesWireframesQuote
  2. Developer writing code on a laptop
    02
    Weeks 2 - 3

    Build and integrate

    Booking engine, calendar, M-Pesa and notifications.

    EngineM-PesaAlerts
  3. Quality testing on a laptop
    03
    Week 4

    Test with real bookings

    Double-booking, time zone and mobile tests with your team.

    QAEdge casesTraining
  4. Team celebrating a successful launch
    04
    Launch

    Go live and support

    We launch, train your staff and support you after.

    LaunchSupportUpdates
Plan It

Build your booking brief in 30 seconds

Select your needs and send them on WhatsApp.

What should your booking system do?

Tap everything that applies.

Your brief: Nothing selected yet

FAQ

Frequently asked questions

What is the best booking system in Kenya for a small business?

The best booking system is one that matches how you work: real-time availability, online deposits with M-Pesa, automatic reminders and an easy admin. Online Creatives Kenya builds booking systems for hotels, salons, clinics and consultants, tailored to your services and staff.

Can you build a hotel booking website in Nairobi with M-Pesa payments?

Yes. We build hotel and guest house booking websites with room types, live availability, rate rules, deposits through M-Pesa STK Push and confirmation emails. We have built a rooms manager for a Nairobi hotel, so the workflow is proven.

How does an appointment system work for salons and clinics in Kenya?

Customers pick a service, staff member and time slot on your site. The system blocks that slot, takes a deposit if you require one, and sends confirmations and reminders by email, and optionally WhatsApp or SMS, which cuts no-shows.

Can customers pay deposits when they book?

Yes. We connect booking to M-Pesa, so a deposit or full payment is requested at checkout and the booking is only confirmed once it is paid. This protects your calendar from no-shows.

Will the booking system prevent double bookings?

Yes. Availability is checked on the server, so two customers cannot take the same slot or room at the same time, even if they click together.

Is the booking system mobile friendly?

Yes. Most customers book from their phone, so the calendar, time slots and payment steps are designed mobile-first and tested on real devices.

How much does a booking system cost in Kenya?

Cost depends on how many services, staff, rooms and integrations you need. We give a fixed quote in KSh after a short discovery call. Simple appointment booking costs much less than a multi-property hotel system.

Get a Free Quote

Ready to take bookings online?

Tell us your services, staff and how customers pay. We will reply with a plan and quote in KSh.

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Tell us about your project

We respond within 2 hours on business days.